How It Works

How support works, step by step.

We keep it simple so people can find support quickly and workplaces can communicate it clearly.

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Privacy by design

Employees get care. Employers get program clarity. Those are not the same thing.

ESS keeps confidential counselling separate from aggregate reporting so people can ask for support comfortably.

Employees access support directly

Clinical details stay private

Employers receive anonymous trends

Leaders get guidance without becoming clinicians

View Confidentiality Explainer