Employee Support Solutions

Workplace mental health support, delivered with care.

Your Counselling provides professional counselling, workshops, critical incident response, and workforce mental health support for organizations that want timely, compassionate care for their teams.

Build Your ESS Plan
Canada-wide virtual accessCalgary clinical rootsEmployees stay confidential
Your Counselling clinician speaking with a client
Your Counselling ESS

High-quality mental health support without unnecessary costs.

24-36hfirst appointment target
7 daysaccessible session times
<60mcritical incident response target
10-20%utilization target range
Support Without Unnecessary Costs

A more focused alternative to oversized EAP infrastructure.

Your Counselling ESS focuses investment on high-quality mental health care, workplace training, and rapid access instead of layers of administration that employers and employees may never use.

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What employers can see.

47active users
124sessions delivered
31haverage first wait
Stress and burnout
Work-life balance
Grief and change
Manager support
Other

Employers see combined program themes. Individual session content stays private.

For Employers and HR Leaders

Three priorities prospects care about right away.

A prospect needs to know whether employees can access care quickly, whether the program protects privacy, and whether the employer gets enough insight to make good decisions.

View Workshops
1

Timely clinical access

Online intake, flexible scheduling, and a first appointment target of 24-36 hours.

2

Workplace education

Training and lunch-and-learns that address burnout, resilience, psychological safety, change, grief, and stress.

3

Clear program value

Actionable metrics for access, utilization, satisfaction, response times, and employee support themes.

Outcomes, Reporting and Value

Clear performance metrics make the program easier to evaluate.

<24 hours

Initial response time

A practical target from the ESS program materials for evaluating access, responsiveness, and program quality.

24-36 hours

First appointment wait time

A practical target from the ESS program materials for evaluating access, responsiveness, and program quality.

>90%

Client satisfaction target

A practical target from the ESS program materials for evaluating access, responsiveness, and program quality.

>80%

Session completion target

A practical target from the ESS program materials for evaluating access, responsiveness, and program quality.

<60 minutes

Critical incident response

A practical target from the ESS program materials for evaluating access, responsiveness, and program quality.

10-20%

Expected utilization range

A practical target from the ESS program materials for evaluating access, responsiveness, and program quality.